Tier 1 Bank

Global KYC Policy Implementation

Tier 1 Bank – Global KYC Policy Implementation
10/08/2018 MHC
Booking locations
Global hub locations
Front office staff trained
Client onboarding staff trained

CLIENT PROBLEM

Due to the changing regulatory landscape and heightened global regulatory requirements, the Tier 1 Banking Client’s management board mandated a review of KYC processes throughout the Bank, including end-to-end client on-boarding and off-boarding procedures, due diligence requirements, risk rating methodology, and Run The Bank governance and escalation paths.

Following the review, the Client was required to write and implement new globally consistent KYC policies and procedures across all booking locations and train all KYC related staff in order to comply with regulatory demands and safeguard the Bank against threats including money laundering and terrorist financing activities.

MHC APPROACH

In order to facilitate collaboration across programme workstreams and successful policy implementation, MHC were appointed to provide robust governance oversight and management.

MHC Consultants were at the forefront of implementation management of the three major hub locations: London, New York, and Frankfurt.

MHC implemented KYC policy and procedures under time sensitive and high-profile deadlines due to successful stakeholder management, robust and intensive training delivery and logistical planning and management, implementing a programme wide communication approach and milestone tracking and reporting.

Result

The project was successful in implementing globally consistent KYC policies and procedures across all booking locations and hubs. All KYC staff in the front and back offices were fully trained on the new KYC requirements and are currently applying these requirements for all new and existing clients of the Bank.