Countries included in the rollout
MHC contractors on-site
Work hours per year internalised
A Tier One Global bank initiated a programme to build a global payments platform to replace multiple existing payments applications. The programme included the global implementation of this new platform in 35 countries.
Due to the complexity of the programme the client asked us to establish and define processes to manage the rollout of their Global Payments Platform.
We managed the programme from inception, detailing management processes in precise SOP manuals and training client staff in India to take over management of the programme.
Successfully insourced the PMO function to a team in Pune, India – carrying out an intensive on-site training week, followed by a parallel transition stage with final handover two months after initial training.