Global Transaction Banking

We conducted a series of workshops with each of the programme work streams to confirm responsibilities and define detailed plans with high level milestones identified.

We established a programme management office with defined processes to ensure that the programme remained compliant with the organisation’s governance guidelines and provided a pro-active reporting service to the Project team and stakeholders.

We provided Subject matter experts in project management, training, client on-boarding and requirements definition.

We configured our toolkit to enable template plans for potential country implementations to be generated and monitored by the PMO for inclusion in the overall reporting process.

We ensured each work stream had a precise understanding of their responsibilities supported by detailed plans containing dependencies to other work streams and high level milestones.

We produced a weekly ‘grab pack’ for Project team members, detailing any variances to plan, overdue items and change requests. This pack was used to manage a focussed Operating Committee meeting and to identify potential roadblocks before they occurred.

We fully adhered to the client’s governance framework by producing all necessary collateral required to pass through various programme tollgates.

We ensured summary information was recorded and synchronised with plans, creating a single source of information used to provide accurate and consistent communications to project team members and stakeholders.

We detailed all processes we undertook to manage the programme in accurate and usable SOP manuals.