Programmes with annual spend of almost €200m
automated tools fully handed over to the Client with documentation and training
resources facilitated under a newly created target operating model
year roadmap created, with a target of over €3bn in benefits & over 50% virtualisation
The Tier 1 Banking Client’s overall strategic goals were disconnected from their technology strategy resulting in a number of conflicting objectives and misaligned incentives. Furthermore the aspirational state of the technology organisation was not linked to the target state of its technology change programmes. This had caused the Client’s home regulator to issue a statement of no confidence in their ability to deliver technology change programmes.
The initial strategy alignment led to a clearer understanding of how the technology organisation needed to change and resulted in the cancellation of a number of misaligned transformational programmes saving the Client tens of millions of euros.
The controls and tools implemented allowed for a controlled and measured transition to the target state with a major change in the Client’s transformational governance. There has been no further statements from the Client’s regulator regarding their change process and clear progress can be demonstrated towards their target state and benefit realisation.