time saving for data capture and notifications
time saving on case investigation
cost saving by decommissioning legacy systems
The introduction of GDPR, together with increased threat actor activity, had led to a massive increase in the number of cyber security incidents to be investigated. With limited resource and budget, our client, a global bank, needed task automation to help prevent a backlog from developing.
Our team of MHC Business Analysts adopted an Agile approach to the various automation tasks that would individually help address the issue. High level requirements were prioritised with the business owner, with the next highest priority requirement analysed, ready for code development, testing and implementation, through a series of Agile sprints.
A number of key enhancements were delivered.
The DLP team and end users around the world enthusiastically welcomed each of the above changes. Time saved through automation allowed Analysts to process cases sooner, thereby reducing the period when the bank was at risk of data loss because an incident.
By adopting an agile approach, work could be done on the Product Owner’s highest priority tasks, moving onto development, testing and implementation, while the next most important task was being analysed and a solution devised. This resulted in improvements being implemented sooner than could have been achieved via a waterfall approach.